Our client, The Shutter Store, is a well-known supplier of premium window shutters, offering an extensive range of faux wood and natural hardwood shutters with both DIY and professional installation options in the UK. The client sought a modern, intuitive e-commerce website to showcase their products, streamline the order process, and provide essential information to customers to simplify the buying journey.
We delivered a responsive, SEO-optimized e-commerce website for The Shutter Store built on WordPress with WooCommerce integration. This site enhanced user experience with dynamic filtering options, real-time instant quotes, secure SSL payment processing, Trustpilot reviews for credibility, free sample requests, interactive DIY guides, professional service bookings, AJAX-powered updates, and responsive cross-device design—ultimately helping The Shutter Store boost customer engagement, improve decision-making, and increase online sales through a user-centric shopping journey.
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The Shutter Store’s dynamic product catalogue ensures smooth navigation, helping users quickly find their ideal shutters. Each product page features high-resolution images, detailed descriptions, and customisation options, offering an immersive browsing experience. From faux wood to natural hardwood shutters, customers can explore styles and finishes with all the information needed to make informed purchase decisions.
Users can filter products based on material (faux wood or natural hardwood, etc.) and select from various styles, including Full Height, Solid, Café Style, and Tier on Tier shutters. For those with specific aesthetic preferences, the colour filter allows customers to choose options like Snow White paint or Natural wood stain, while the size filter helps them find shutters that fit their window dimensions perfectly.
The Instant Quote feature lets users receive immediate price estimates for custom shutters based on their window dimensions. This interactive tool has been designed to make the shopping process faster and more efficient with two standout functionalities:
The website’s quote system uses AJAX for instant, real-time updates without page reloads. A custom-built, responsive design ensures a consistent, smooth experience across desktops, tablets, and smartphones, enhancing usability on any device.
The free sample request functionality engages users by allowing customers to order material and colour samples directly through the website. This feature improves decision-making, increases conversions, and showcases the product quality firsthand, creating a personalised shopping experience.
Interactive DIY guides with step-by-step instructions and video content help users measure windows and install shutters. Designed to be user-friendly, this functionality reduces customer reliance on external support, empowering them to complete projects independently.
For customers preferring expert assistance, the website offers professional services for measuring and fitting shutters. This option ensures precise measurements and defect-free installations by skilled professionals, providing peace of mind and a hassle-free customer experience.
The website integrates Trustpilot reviews directly on the product pages to build credibility and trust among potential buyers. Real customer testimonials offer valuable product quality and service insights, helping new visitors make confident purchasing decisions.
The website includes a custom promotions feature highlighting discounts and sales events like the “REALLY BIG shutter sale.” This module dynamically updates promotional banners and offers, driving conversions through attractive, time-sensitive deals.
On the backend, PHP scripts process form submissions, calculate total prices, and generate accurate quotes by querying a database for relevant shutter details. To ensure data accuracy, input validation is performed on both client and server sides. Additionally, SSL encryption secures payment transactions, safeguarding sensitive user information throughout the checkout process.
We delivered a fully-responsive, secure, and mobile-responsive e-commerce website for The Shutter Store that streamlines the customer shopping experience. An advanced product catalogue, dynamic filtering options, sample request forms, and a real-time quote system simplify the buying process, making it more efficient and customer-friendly. The integration of Trustpilot reviews builds social proof, while the mobile-first website design prioritises site responsiveness. With over 25k+ monthly visitors, The Shutter Store is now seeing improved user engagement and conversions, securing its place as a top window shutter supplier in the UK market.
The case studies in this section have been handpicked to showcase our best design and development projects. Each case study shows how we used industry-leading practices to transform our client’s idea into a working project.
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